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Chiller Service & Support

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Service Centers

USA | Japan | Taiwan | Singapore | China

USA

For repairs, service questions or spare parts for your Risshi or Maruyama chiller in the USA, please contact Maruyama Chillers USA.

Maruyama Chillers Contact Info
U.S.A Flag
Address: 2004 Cedar Street, Berkeley, CA 94709
Phone: +1 (510) 225-4050 / Toll Free: 1 (877) 747-7441
Email:
FACTORY AUTHORIZED SERVICE AGENTS (USA):
Chiller Uptime Technologies, Inc.
UCalifornia Flag Oragon Flag New Hampshire Flag
Phone: Toll Free: 1 (877) 226-0357
Email:
Website: http://chilleruptime.com
California: Union City
Oregon: Springfield
New Hampshire: Dover
High Tech Services
Texas Flag
Texas: Richardson
Phone: (972) 690-0901

Japan

Maruyama Manufacturing Contact Info
U.S.A Flag
Address: 658-1 Yotsuyamachi, Hachioji-shi, 193-0813
Phone: +(81) 42-655-0001
Website: http://www.maruyama-ss.co.jp

Taiwan

Chilltech Corporation Contact Info
U.S.A Flag
Address: No. 730, Bo-Ai St., Jubei City, Hsinchu, Taiwan 302, ROC
Phone: +(886) 3-553-0986
Website: http://www.risshi.com.tw/e11.htm

Singapore

Compitek Corp. Pte. Ltd. Contact Info
U.S.A Flag
Address: No. 1 Woodlands Industrial Park E1,
#05-01 Northland Industrial Building 1
Phone: +(65) 6365-9377

China

Risshi Chiller Tech (Shanghai) Inc. Contact Info
U.S.A Flag
Address: Pudong Tangong Road 108, Shanghai China 201210
Phone: +(86) 21-5899-55276

Service Scope

Our factory trained service agents can perform the following key services on our Risshi and Maruyama models:

  • Initial inspection and root cause analysis
  • Major component replacement of pumps, compressors, condensers, plate exchangers, etc.
  • Licensed refrigeration system work including evacuation and re-charging refrigerant
  • Leak detection and repair on refrigerant, coolant or water systems
  • Electrical trouble-shooting and repair
  • Perform final test, with heat loads, per our factory specifications

For any service related questions, please contact Maruyama Chillers at:

Products Supported:

Maruyama Models: eYR-8030SC(LP)
eYR-8030SC(LN)
eYR-8030SC(HP)
eYR-9030DC(LP)
eYR-9030SC(LP)
HCL202-LD
   
Risshi Models: YR-8030SC(L)
eYR-8030SC(L)
HCL201-LD
FL-111
FL-111-R
YR-8020SC

Spare Parts

Depending on parts availability, some spare parts can still be sourced for the following Risshi models:

Risshi Models: ELC101-AOZ
CS-800WH
OEM Models Built by Risshi: HR-102
EXK 2110
MSH-121

For any spare part inquiries, please contact Maruyama Chillers at: